Privacy Policy

Easy Eggs Factory LLC ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website easy-eggs.com and any related services.

We collect personal information you provide when you place an order, create an account, sign up for our newsletter, or contact us. This includes your name, email address, phone number, delivery address and payment details.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited and time spent on the site. This data is used to improve our website and understand how customers use it.

We use the information we collect to process and fulfil your orders, communicate with you about your purchases, respond to your enquiries, and send marketing communications you have opted into.

We also use your information to improve our website and services, prevent fraud and ensure the security of our platform, and comply with applicable legal obligations. We do not use your data for any purpose not described in this policy.

We do not sell, trade or rent your personal information to third parties. We share your data only with trusted service providers who assist us in operating our business — such as payment processors and delivery partners — and only to the extent necessary to provide those services.

All third-party partners are required to handle your data in accordance with applicable privacy law and our data processing agreements. We may also disclose your information where required by law or to protect the rights and safety of Easy Eggs LLC or others.

Our website uses cookies to improve your browsing experience, remember your preferences, keep you logged in and analyse site traffic. Cookies are small text files stored on your device by your browser.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website, including the shopping cart and checkout.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting or reporting requirements. Order records are kept for a minimum of five years to comply with UAE commercial regulations.

When your data is no longer needed, we securely delete or anonymise it so it can no longer be linked to you.

You have the right to access, correct or request deletion of the personal data we hold about you. You may also withdraw consent to marketing communications at any time by unsubscribing from our emails or contacting us directly.

To exercise any of these rights, please contact us at sales2@easy-eggs.com. We will respond to all requests within a reasonable timeframe in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will post the revised policy on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.